Victim Services Program Coordinator

Fort Nelson Aboriginal Friendship Society
    Published
    June 4, 2024
    Location
    Fort Nelson
    Category
    Job Type
    Experience
    Some experience required
    Salary Type
    Hourly Rate
    Salary
    23.00
    Hours
    21.5 hours a week with possibility of full time hours
    Education
    High School Diploma
    Keywords
    Fort Nelson Aboriginal Friendship Society, Victim Services, Program, Coordinator,
    Office Phone Number
    250-774-2993
    Country
    Canada
    Province
    British Columbia

    Description

    GENERAL:

    A police-based victim services program that provides support services, practical assistance, information, and referrals to clients who have been a victim of crime.

    PROVIDE ADVOCACY AND SUPPORT:

    • Deliver immediate and follow-up services to victims and witnesses of crime and drama.
    • Coordinate administrative duties related to delivery of program services including maintenance of client and volunteer files, collection of statistics and reporting as required.
    • Must be able to cope with emotional and unpredictable situations in a non-judgmental manner.

    PRIMARY RESPONSIBLITIES:

    • Provide support and information to victims of crime and trauma in a confidential and professional manner.
    • Respond to calls from Police during working hours.
    • Respond to hospital calls during working hours.
    • Establish and maintain a good working relationship with RCMP.
    • Become knowledgeable of the program objectives, policies, procedures and protocols.
    • Become knowledgeable of victim's rights under the Victim of Crime Act.
    • Become knowledgeable of police procedures related to victims of crime.
    • Have knowledge of services available in the community.
    • Prepare and complete monthly stats for data entry.
    • Responsible for admissions, discharges, and current resident lists.

    HOUSEHOLD MANAGEMENT:

    • Receive referrals from members, and to make contact with clients in a timely manner.
    • To interview and assist clients within the boundaries of the program services.
    • To arrange referrals to additional resources where necessary

    MAINTAIN GOOD PUBLIC RELATIONS:

    • Provide public education and promote awareness of victim's issues.
    • Inform other community services about services available to victim's of crime.

    SOCIETY'S ACTIVITIES:

    • To work in cooperation with other community resources on behalf of victims.
    • Attend inter agency meetings and actively cooperate with other agencies as appropriate.
    • To make community professionals and the general public aware of the work of the program.

    Qualifications

    This position requires a great deal of flexibility and a warm non judgemental individual who can respond supportively to an individual in a crisis. Must abide by the Fort Nelson Aboriginal Friendship Society's Code of Ethics.

    • High school diploma/graduate
    • Related post secondary education and/or training and experience is an asset.
    • Strong administrative skills
    • Good interpersonal skills
    • Ability to function well in high stress and emotionally charged situations.
    • Possess and maintain a valid BC Driver's License and reliable vehicle is essential.
    • Knowledge of the criminal justice system
    • Working knowledge of computer skills
    • RCMP Enhanced Security Clearance is required. 

     

    How to Apply

    Please forward resumes to executivedirector.fnafs@northwestel.net

     

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